The Virtual Meeting Coach

Archive for October, 2009

A Few Reasons Why Docs Might Want My Help Building Telepresence

Monday, October 26th, 2009

I promised the next thing I would share here would be the telehealth conversation I had with Kelly McCabe, former Citibank exec turned CEO of eMindful.com. But I was in too big a hurry on my way out of Ashland and left the mp3 on my Mac at home. I’m on the road this week in Boston…

However…I just ran across two fascinating slide presentations.

The first is by Dr. Yannis Pappas of the Imperial College of London. The second is by George MacGinnis of the HNS in London. Despite the fact that the telehealth/telemedicine audience that’s starting to gather here on this blog might is mostly a US-centric group, I’m guessing you’ll still find both presentations quite useful. In many regards, we here in the US are way behind our European colleagues in the march towards simple, cheap and easy telemedicine solutions. My thanks to David Doherty of 3GDoctor.com for sharing these shows at LinkedIn.

Dr Pappas’ presentation is full of solid data and elegant, simple ways to look at the multi-level challenges of transitioning from face-to-face patient care practices to virtual appointments. 

It’s true. The obstacles and challenges of moving appropriate types of healthcare online are difficult. But not impossible. Especially when you’ve got help from communication and management experts who understand both the vagaries and complexities of changing business processes and the subtleties of how human beings either build trust and respect when we communicate – or disrupt both terribly. Face-to-face and online.

I’m passionate about helping doctors and patients meet each other halfway between their computers and get more out of meeting that way than they’ll spend preparing themselves to do so from now on.

George McGinnis presentation below lays out an easily understandable visual map of how we need active, independent seniors with chronic health conditions and people being supported in assisted living facilities to connect more easily with families, caregivers, and healthcare providers using remote technologies. Again, thanks to David Doherty for sharing this show on his profile at LinkedIn.

As I’m fond of saying, this isn’t rocket science, folks. Patient groups, healthcare providers, tool makers and consolidators…It would be my great pleasure to help you move forward, regardless of what the government does or doesn’t get accomplished with regard to “healthcare reform.” Where would you like to start?

My fascinating conversation with Kelly McCabe coming next week…

Dirty Little Secrets About Decision Making and Virtual Meetings

Monday, October 19th, 2009

Dirty Little Secrets

Okay friends, here we go. I’ve been promising some new material for The Virtual Meeting Coach Show for the last several weeks. I’ve got a window of time today to post the first in a series of conversations I’ve been having with virtual meeting pros. The series is called Virtual Meeting Masters and I intend to use it to provide you with cutting-edge advice from the pros so that you can become a “virtual meeting master,” too.

I’ve been talking with people who fully understand the tremendous potential of virtual meeting tools, web conferencing, online meetings – whatever you want to call real-time dialogue with your coworkers, clients, customers, suppliers, students, patients, and other people who you’re working with.

Hunting up these folks and finding new ways to capture our conversations has been a blast! Thanks in large part to the ingenuity and persistence of my partner-in-crime, Tom Carroll, of Evolutionary Learning, we have a new kind of video format for you to enjoy along with some high-quality audio-only podcasts.

This first show is a short, powerful conversation with best-selling author Sharon Drew Morgen. Sharon Drew just released a new book last week on Amazon called “Dirty Little Secrets: Why Buyers Can’t Buy and Sellers Can’t Sell and What You Can Do About It.”

I’ve been following Sharon Drew’s work for many years now and this is, without a doubt, the best book she’s written. It couldn’t be more timely. The book elegantly many things we all need to bear in mind as we work together to help each other move ahead in this crazy economy.

Sharon Drew is famous for helping people speed up the process of long-term or complex sales but the real wisdom she has to share in this particular book goes far beyond sales. She understands the process of change and her way of looking at change makes it clear how we can either help or hinder people we’re working with as they make their best decisions about incorporating new solutions into their systems.

Whether you’re looking to speed up the sales cycle on a complex sale, train or coach clients in new ways of doing things, or boost the productivity of distance workteams, there’s a lot for all of us in this conversation. I hope you enjoy it. If you like it, by all means, pick up a copy of Dirty Little Secrets. You can get one here.

As always, we like reading your comments and requests for future shows.

Coming up next… a fascinating conversation about providing telehealth care using live virtual meetings.


Getting Ready to Launch A Series of Interviews With a Telemedicine/Telehealth Focus

Monday, October 12th, 2009

I really wish I had three bodies so I could finish all the things I’ve started lately. I don’t have three bodies. If I even had two bodies, I would send one of them to the E-Patient Connections Conference the third week of this month in Philadelphia.

Why? I’m getting more excited everyday at the innovative uses of virtual meeting tools unrolling daily in the telehealth and telemedicine arenas! The possibilities for patients and doctors to get together whenever and wherever and however works best for both parties are multiplying exponentially – with or without government healthcare reform!

I’ve been talking with innovators daily and canning some interviews you can expect to start enjoying here by the end of this week.

Until then, take a look at this vid and tell me if it doesn’t give you hope, too…