The Virtual Meeting Coach

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Archive for the ‘teaching online’ Category

So, What’s The Big Deal About Meeting Live Online With President Obama?

Monday, September 7th, 2009

I have to say right up-front that I feel like I’ve been ambushed out of nowhere when I read and hear objections to President Obama’s web meeting tomorrow, September 8th, with our nation’s school children. From 1/3 and 1/2 of our nation’s school children are routinely dropping out of school before they complete a high-school degree program. The figures are higher in blighted urban areas. There, 4 out of 5 students are dropping out before completing their high-school degree. So, maybe I’m nuts, but to me  it only makes sense that the President would do something different to inspire students, teachers, and parents to do something different. So, what gives with the objections to having a national Back-to-School-Meeting?

ObamaBacktoSchool

I guess the biggest part of my surprise about the resistance comes from the fact that I meet online every day – with all kinds of people – in both my business and my personal life.  Apparently one of the reasons that vendors like Go To Meeting are running the same ad over and over and over through the evening news broadcasts on CNN is that a lot of people still don’t know they, too, can use virtual meeting tools easily and safely to meet with groups as small as 2 or as large as ????  (Tomorrow’s meeting will be historic and give us some new data about the possibilities of virtual meetings, too!)

I know from personal, daily experience that virtual meetings hold tremendous potential to support dialogue, discussion, and interaction – even when we can’t be in the same room with other people. Like I say here often, they’re not magic, but almost.

I’m thinking about what else I want to say about the rhetoric of resistance and hatred that seems to be fueling some schools boycotting the President’s meeting.

But for now, if you’re someone who really cares about education – a parent, a teacher, a grandparent, an aunt, an uncle, or a school kid – please help yourself to Wes Fryer’s blog today. Wes has been tirelessly covering all the bases for many years now in the conversation, “How can we think differently about instruction using Web 2.0 tools?”  His passion and the encyclopedic drive of his blog are legendary amongst teachers who have their eye on the future. And for good reason.

Wes’ chart above is old, by Web 2.0 standards, but it still illustrates well some things you need to think about – whether you’re a teacher, a trainer, or any kind of business person who needs to share information in order to help someone else achieve their hopes and dreams – and you can’t always be in the same room with them at the same time. The technologies that support virtual classrooms and other kinds of virtual meetings allow us to view each others’ slides, photos, documents, web pages, and even video.

However, it’s always seemed to me that the most crucial thing we can share in virtual meetings (that we can’t do just watching television or one-way web presentations) is our voices, our thoughts, our in-the-moment-feedback with each other.  To me, this is the real beauty of virtual meetings – their live, interactive potential!

Now that I think about it, maybe that beauty that I value so much is exactly what the resisters are resisting. The interactive potential of virtual meetings spells an end to nation-wide one-way communication and the structures of hierarchy and domination that one-way communication perpetuates. Hmmmm….. Maybe that’s what’s up… You think?

ObamaBacktoSchool

Well, if you’re a parent, grandparent, aunt or uncle who would like to attend the meeting live with a classroom of students and their forward-thinking teacher, Karl Fisch, you can check in there tomorrow, and attend with Karl and his class of 5th grade students who live right in the heartland, Littleton, Colorado. The meeting will, of course, be recorded and immediately reposted to YouTube and the text of the President’s remarks will be posted online today ahead of the meeting. It’s unlikely that the President will be able to take live questions from the children – although I hope, somehow, the White House staff figures out how to do that technologically challenging task!

There are tons of materials available to support your talk and interaction with your children and anyone else who attends this meeting with you.  Wes has linked to some of the best on his blog today. Please use one or more of them to help each other make the most of this opportunity to set a new tone for everybody starting back to school this fall, 2009.  They need all our help to get across the finish line!

Ustream + Twitter: Is It Access TV – or a Live Virtual Meeting?

Thursday, July 2nd, 2009

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Just watched a SelfGrowth.com live-streaming TV show and I have to say I’m impressed with the courage and creativity of David Riklan!

David is the CEO and rabid advocate for his website which aggregates the work of thousands of self-help teachers and authors. SelfGrowth.com has an enviable traffic flow and I’m predicting that David’s latest experiment using UStream’s live feed plus Twitter is going to ramp up his traffic even further!

The stage setup for the show had David behind his desk with a speaker-phone co-host whose presence was made “visible” by having the phone displayed prominently, upstage, on David’s desk. David introduced one of his staff members, the onsite “Twitter manager,” who mostly remained off-stage tracking participants’ live tweets, but made an appearance every so often behind the desk with David, too. Other staff members made personal appearances – sitting next to David behind the desk – throughout the show, as well. The team seemed to have someone juggling the IM/chat window on UStream, too, although I couldn’t get it to take my input.

David collected some questions ahead of the show, using an online form he circulated to his list. He answered some viewers’ questions live and punted some to his telephone co-host to answer throughout the show.

He used a very smart giveaway strategy, encouraging real-time Twitter participation (now incorporated into UStream as the “social stream”). Asking participants to tweet a “commercial” message for him made them eligible for a live drawing of a multi-piece CD/DVD set he showed. The commercial feel of that strategy felt more than a little tacky to me, but it certainly demonstrated an interesting way to incentivize others to broadcast your message  on Twitter if that’s something you want to do with Twitter.

The experience reminded me at lot of the early days of Access TV. And, of course, the value of Access TV shows always hinges on the creativity and mindfulness of the show host. David has been developing his community for quite awhile and he’s a pretty fair show host. I look forward to seeing where else he takes this approach…

Interesting experiment! Is this Access TV on the internet… or a new kind of Virtual Meeting?

Did you attend? If so, I’m curious to hear your thoughts about the experience. Did you feel like you were in a virtual meeting with David…or was this a second-tier version of the new ABC Nightline Format (that includes Twitter participation)? What do YOU think?

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Five-Finger Virtual Meeting Tips

Tuesday, May 19th, 2009

handprint-green.gifLast week, people started asking me for five-finger tips they could use to improve their virtual meetings. This is a tough one.

On the one hand, people want the same things from you in a virtual meeting that they want in a face-to-face meeting. On the other hand, they want some different stuff, too. That’s why I wrote “The Coach’s Short List.”

But, there are plenty of things beyond The Short List that you can do to make your virtual meetings and web conferencing more useful  – and you more popular.

Here are five-fingers worth:

1. Make your meeting guests the rock stars. Besides hearing what you have to say, your VM guests want and need to hear each others’ ideas, too. Make sure you do everything possible to “pass the microphone” and “pass the chalk” around during your meetings so your guests get to show off their chops, too.

2. Give your guests a real voice. Using polls and leaving time at the end of meetings for questions is good basic online meeting practice. But, if you really want people to remember your meetings – and keep coming back for more – be sure you give them other ways to make their wishes known and their voices heard. Ask them to help you generate the agenda at the start of the meeting. Keep checking in with them during the meeting to see if they’re getting what they came for. And, before you close, whenever it’s appropriate, ask them to tell you anything they might have wished you had covered or done that would have made the meeting even better for them.

3. Make it easy. Make everything easy. Desite the fact that more and more people are having virtual meetings every day, they’re still a very new way for people to meet. Most people still need help getting comfortable with web conferencing. Make it easy to sign in and join the meeting. Make it easy for people to introduce themselves. Make it easy for participants to add their two-cents’-worth. Make it easy for them to follow up with you – and each other – after the meeting. Make everything you can think of as easy as possible. If you can’t do this yourself, get someone like me to be your producer and get them to do it for you.

4. Make it easy to refer new participants. Once someone has located you and decided you’re a useful, credible source of expertise, they are going to want to share you with their friends. It makes them look good to have found you! Be sure you make it easy for them to tell other people about you and add them to your meetings – this one or the next one.

5. Merge online and offline communities. The best thing about virtual meetings is that you don’t have to be face-to-face to have one. The best thing about face-to-face meetings is that you don’t have to use a computer or any other electronic device to have one. Some people are more comfortable meeting one way – or the other. But, especially in this economy, all of us needto grow our social networks and build new opportunities every way we can

When you’re hosting virtual meetings, do everything you can to help your guests link their online and offline resources. When you can, record your meetings so guests can share the content with offline partners and friends. Post your presentation at an online slide sharing site like slideshare.net. And, whenever possible, help port face-to-face conversations online, too. You can Tweet Live to connect people who aren’t able to be with you at live meetings. You can scan and post your handwritten meeting notes or photos to your blog so you can share them with people who weren’t able to attend.  There are dozens of ways you can help people merge their online and offline resources. Do it. They’ll thank and remember you

What are some of the easy ways you like to help people connect their online and offline resources? Post them here as a comment and let’s share the wealth!

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Multimedia Learning and “Thirst”

Tuesday, April 28th, 2009

View more presentations from Jeff Brenman.

Multimedia learning doesn’t happen by chance. It’s not about entertainment and it’s not about “creativity.” It’s about using words and pictures in quite specific ways to ENHANCE cognition and memory.

If you’re going to use slideshows in your virtual meetings and web conferences – and you don’t want to put people directly to sleep ;-) – it’s crucial to understand and master the basic principles of multimedia learning.

Jeff Brenman’s 2008 winning Slideshare show, “Thirst,” does a masterful job of demonstrating the key principles of cognitive theory of multimedia learning that Richard Mayer and Ruth Colvin Clark have been researching and writing about for the last two decades.

As you watch Jeff’s show, notice not just what you learn, but how the show itself affects your thinking. It’s truly remarkable and Jeff deserves all the kudos he’s received!

If you’re already persuaded of multimedia learning theory and hungry to put it into practice, you’ll want to grab yourself a copy of my friend Cliff Atkinson’s handbook, “Beyond Bullet Points,” and get busy using the organizers and strategies he offers to enhance the effectiveness of your sales and instructional presentations.

Beyond Bullet Points provides solid background on multimedia learning theory and then goes on to help business and educational speakers start putting it to work right away.

If you’d like to see an example of the Beyond Bullet Points strategy at work, you can also take a look at this little slideshow I made in February, 2008, to support my application for a distance learning position at the college in my new hometown. It’s short and sweet, but the architecture of the show is pure “BBP.” I never intended anyone beyond the hiring committee to look at it, but it was favorited by the CEO of Slideshare a week or so after I hosted it on Slideshare. So now it’s been viewed by several hundred folks. (I hope they’re having a laugh! Maybe they’ve learned something…) The “architecture” of the Beyond Bullet Points thinking is right up at the surface in the show.

Enjoy! And, as always, I’m genuinely interested in your thoughts and comments…

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