The Virtual Meeting Coach

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Posts Tagged ‘web conferencing’

The Dalai Lama Joins Desmond Tutu in Hangout to Celebrate his 80th Birthday!

Saturday, October 8th, 2011

Denied permission to visit Archbishop Desmond Tutu in the body, the Dalai Lama opened a Google Plus account this week and set up a Hangout to celebrate his “mischievous brother’s” 80th birthday. I was unable to watch in real-time as they met at 1:30am Pacific but I will post the recording of their meeting here as soon as possible.

Presence shared, in real time, across space and time. Outside any foolish limitations of governmental policy.

Let’s use these two fine leaders’ wise choices to continue inspiring us to do whatever we know is right, whatever we know is true. To share whatever we know is beautiful. Whenever – as as often – as we can. Using virtual meetings and face-to-face meetings, whichever serves us best.

I am so happy to have lived to see the day when two world Peace leaders meet in a virtual meeting inside a new social network to celebrate one of their 80th birthdays! Blessings to them. Blessings to us all.

And blessings to Google Plus!

A Senior Couple Practices With Their New Webcam: A Whole World In One Vid!

Tuesday, September 13th, 2011

A friend shared this vid with me today because it’s outrageously funny. Take a look…

Look at the Monkey! Is this precious, or what?! The thing is, there’s a lot more to this vid than just the humor.

If you’ll watch it a couple more times after you’ve had your initial laugh, you’ll see that this vid demonstrates a handful of issues that human beings – of all ages, personalities, and persuasions – to encounter and move through on our way to developing webcam “literacy” – i.e., the ability to make good use of webcams for video mail, video conferencing, web conferencing, internet conferencing, and/or virtual meetings.

To be truly effective communicators in the 21st Century, we simply can’t afford to skip webcam literacy. No matter how young or old we are…

A new set of skills are called for when we step away from “publishing papers” online. Whether we’re pairing still webcam images with words or using moving pictures and sound to convey our messages, new kinds of “composition” formats are called for. We can’t just expect to turn our traditional 5-paragraph essays into audio scripts and throw in a few pictures for “visual aides.” That just doesn’t cut it with 21st century audiences. To give you their time and attention, your online audience expects you to acknowledge THEIR concerns and connect with them quickly, effectively, and with candor.

So, what are a few of the questions and issues people need to work through if we’re to make effective use of webcams as communication tools? Let’s make a list here, using the commenting box…

I’ll start.

1) Turning on a webcam is NOT the same thing as watching ourselves in a mirror as we record our pre-written speeches. We simply can’t help being fascinated with the way we look and how we sound as we’re using the camera (as the man was above). We’re human, after all. (Even chimps love looking at themselves in mirrors and on camera.) But, when we turn on a webcam, who or what else do we need to be paying attention to – besides what we look like and whatever it is we want someone else to see and hear?

2) What are some key differences between illustrating our words with still webcam shots (or screen grabs) … and translating our verbal scripts into a video recordings? When, how and why would you choose to use one or the other approach?

3) Your turn…

Counselors, Coaches, Healers – See the Road Ahead? It’s Telepresence!

Friday, May 13th, 2011

It’s been a wild and wooly first few months of 2011 and I’ve been so busy over at my new blog, BeingSocial.Us, that I haven’t updated much here. My sincere apologies to anyone who hasn’t yet heard about the extension of my work to helping Baby Boomer and senior thought leaders use BOTH social media AND virtual meetings to connect with their people.  I hope you’ll join me over at BeingSocial.Us

And I’m blogging back here today because the news is so important: Microsoft’s purchase of our precious Skype this week for $8.5B is a big, big deal. On so many fronts.

It’s going to take awhile to see what’s going to happen to us 700 million registered users of Skype. But here are a few things to bear in mind:

When Skype was part of EBay, the company used to issue all kind of data about its growth but solid recent numbers have been harder to locate. A couple of things we do know:

  • At peak times, over 23 million users are logged into Skype.
  • Skype is available in 29 languages and is used in almost every country around the world.
  • 35 percent of Skype users utilize it for business purposes.

Skypejournal.com reports that Microsoft bought Skype because it pays for itself and has 180 million registered users actively video calling. That seems obvious.

It also makes sense because Microsoft seems like the most obvious player to offer the general public video chat at home, school and work using mobile phones tables, desktops, game consoles equipped with webcams (like the latest XBox units) and large screen televisions.

Microsoft stands well-prepared to build video chat into all sorts of applications – which only makes sense when everyone now wants to use all their senses to connect with others as we work, play and learn together – across the globe.

However, it’s my hunch that the Microsoft/Skype deal foretells  a much bigger game than this. A game I’ve been pointing to for the last five years, while feeling like John the Baptist crying in the wilderness.

The big game is moving counseling, coaching, and both traditional and alternative medicine into our living rooms quickly – and a lot more cheaply – than Cisco’s home-based telepresence system called Umi.

Today’s TeleMental Health Institute blog brings Microsoft’s acquisition of Skype into clearer focus for psychotherapists. I want to underscore everything Marlene had to say there. The fact that Microsoft was willing to spend a full $2B more to acquire Skype than either Google or Facebook was willing put on the table is waving the flag of big business, friends: the business of physical and mental healthcare.

Since way back in 2007, I’ve been urging counselors, coaches, health coaches, physicians, and alternative healers of all shapes and sizes to begin testing various virtual meeting tools and to start practicing your virtual meeting chops.

When Xbox consoles have webcams built it (which has been the case for at least the last six months) and Microsoft pays $8.5B to acquire Skype so they can “build Skype’s functionality into Microsoft apps and products” (as Microsoft announced it plans to do)… it’s maybe 12-18 months until it’s going to be possible for YOU to be meeting easily and cheaply with your clients- from your office to their living rooms.

So, if you’re not confident you can easily transition both

1) your crucial business processes and

2) your subtle healing skills

into virtual meeting rooms, now is the time to take a look at what it’s going to take for you to play the new game.

If you want some support for making the transition, you can start with my little ebook, “The Coach’s Short List,” or sign up for my 10-week FREE ecourse, “21-Ways to Build Trust and Respect Working With Others Online.”

I’m blogging several times a week over at BeingSocial.Us and I’m also happy to offer any reader of this blog a free, 30-minute consultation so I can hear more about your specific situation and explore the fit between your needs and my coaching programs. It would be my great delight to help mental health professionals of all kinds bring your services within easy reach of new clients.

How exciting! That $8.5B  purchase signals showtime’s just around the corner! And you’re going to be the show.

If you’re the kind of person who needs to SEE to BELIEVE, please take a look at this vid about Cisco’s Umi unit. And, take a very careful look at the comments beneath the vid there on YouTube. The comments tell the story behind Microsoft’s purchase. At least that’s my hunch. Wondering what you think…

Cisco Demos the Umi

First comment beneath this vid on YouTube as I pulled the link today: “I pay $43 a month for my internet service. I download Yahoo Messenger, with Video and voice chat, … with full FPS. hook up a HDMI or S-Video cord from my laptop to my TV, right click on my desktop, choose output to : TV, and in a matter of seconds, I see my desktop on the TV, “with the messenger Video Chat” and beats the $599 that you’d pay for this crap. even if I had the $600, “I Will NOT” buy this crap.” ~UserIsAnFBIAgent

And here’s a short vid showing how easy it is to use a Logitech TV Cam and Google TV:

Logitech TV Cam and Google TV

Get the picture?

More Good News for the New Year: ShowDocument Offering FREE Use of Premium Tools for 30-365 Days

Tuesday, January 4th, 2011

I just heard more good news for people who want to try out the full collaborative capacities of ShowDocument this year. Charter members and new users will all be able to do screen sharing, record meetings, share webcams, use a free conference line, share video from YouTube, share maps, edit documents, and much much more – all from our personal ShowDocument meeting rooms.

Yes, you read that right. Charter members will be able to use all the premium features FREE for the next 12 months. New users will be able to access the full premium feature set for 30 days FREE and then either revert to the basic tools (which are excellent!) or pay a reasonable license fee to continue their access to all the premium tools.

I’ve been using ShowDocument and other fine tools made by HBR Labs for over two years now and I have to say, I think they’re superfine. Easy to use. Reliable. Elegant. Take a look.

If you like ShowDoc, come back and let me know. I’m interested in interviewing a half-dozen new users of virtual meeting tools over the upcoming 90 days. If you’d be willing to have a quick chat, please just drop me a note.

A New Year’s Present: Free Online Meeting Options From Yugma!

Monday, January 3rd, 2011

Here’s a big FYI for those of you who have been wanting to experiment further with FREE virtual meeting tools:

Effective January 4th, Yugma will be offering FREE users an unlimited number of meetings per day. Users will be limited to 15 minutes of use per meeting, but otherwise able to enjoy full Yugma P2 functionality.

If you have’t given Yugma a try yet, now’s a great time to start experimenting with the free license. Screen sharing is easy with Yugma, as are a half-dozen other collaborative activities. You may find that you like Yugma so much you decide to subscribe to the Pro version and take off the 15-minute limit. Either way, good for you!

Welcome to 2011!

Using Virtual Meetings to Support and Enrich Collaboration

Monday, November 1st, 2010

On his e-learning focused blog, Christopher Pappas just provided a quick, meaty overview of several of the best free virtual meeting, web conferencing, and online meeting and online learning tools. I hope you’ll take a look at it today.

For several years, Christopher and I have been learning and from each other – across the globe. He’s in Greece and I’m in southern Oregon. And we’ve both been participating in online communities focused on e-learning. We haven’t met in person yet, but I look forward to getting a chance to shake Christopher’s physical hand one day soon and thank him for this post and all the rest of the pointers he’s shared with me and other colleagues focused on helping people work and learn from each other at a distance.

People have asked me several times to make a post like this and I’ve simply been too busy to take the time, so I’m grateful to able to point you to Christopher’s blog.

INTERMITTENT AND PERSISTENT COLLABORATION IS A WAY OF BEING
I particularly appreciate this vid he found from the folks at Yugma because it articulates a crucial distinction between intermittent and persistent collaboration.

I love the way this vid highlights the magic of using virtual meetings, web conferences, and online learning tools to enable different people to think about and work on the same thing in different ways – in real-time. Because that’s what’s important: the people working and learning together using whatever tools they find easiest to use when they’re not co-located.

I’ve found Yugma to be a practical tool for what the Yugma team calls “fluid collaboration.” So are all the other apps Christopher highlighted in his post. They all provide simple, practical, browser-based platforms for people to work together – both intermittently and persistently.  There are a couple of dozen other tools that work well, too.

But the issue isn’t really so much about finding the right TOOLS to use. The trick is understanding how to work with others fluidly and collaboratively. The real challenge isn’t so much how to technically access an online whiteboard or do a screen share. It’s learning to think about work and learning as continuous processes of creating and nourishing a sense of shared meaning – and purpose – with others.

MY PERSONAL PROCESS
Four years ago, I relocated from Austin, TX, a busy major metropolitan area, to a sweet town of 20,000 in rural southern Oregon.  Since I did this, I’ve been using all kinds of free virtual meeting tools on a daily basis to work with old and new clients across the country and continents.

After my move, clients and colleagues (many of whom have since become clients) started telling and showing me that they didn’t understand HOW I thought about work and learning as processes of persistent collaboration.

They didn’t understand how I chunked the work into manageable pieces we could accomplish in 30-90 minutes. They didn’t understand how I set up the tools to make it easy for us to interact in real-time. And they didn’t understand how I made decisions – on the fly – that made it easy for BOTH of us to contribute to the work product at the same time. (Especially useful when people have different ways of thinking and looking at what they need to do together.)

So, I started coaching my clients and friends and colleagues…and now, four years later, I’m “The Virtual Meeting Coach” as well as a health and wellness coach who uses virtual meetings to support my clients’ deliberately reorienting their lives around their natural strengths.

Over the last four years, I’ve field-tested all kinds of helping strategies, from one-on-one coaching to small group meetings. At this point, I’ve discovered that the one-on-one coaching is the fastest and easiest way for people to learn. But it’s also the most expensive. Some people need to speed things up and are ready to go for it, one-on-one. Others can’t focus all their energy on new skills because they’ve got a lot to attend to just to keep their revenue streams flowing. I can help in either situation.

To address the needs of people who can’t do one-on-one work right now, this year I developed what I call the Madhatters’ Tea Party Group Coaching Programs. They provide a 10-week fun, high-energy, and emotionally supportive practice environment where small groups of people can quickly learn “fluid collaboration” processes by doing them weekly – with me and their friends, fans and followers.

Participants report the outcomes are greater ease and a sense of excitement and facility at creating both intermittent meetings and persistent collaborative practices that nourish – and sustain – a sense of shared meaning and purpose with the people who are most important to them. Even when they’re not able to be physically co-located.

If you’re not sure which tools you’d like to get started with, I hope you’ll take a look at this post in Christopher’s blog.

When you’re ready for some one-on-one coaching, or to build your skills by practicing in a small group – using whichever FREE tools you like the most – I hope you’ll give me a call. I use all of the tools Christopher highlighted in his post and many others. I offer a FREE initial 30-minute consultation and I’d love to hear more about your situation.

As “The Virtual Meeting Coach,” I’m committed to helping smart people learn to use the free tools in ways – and at a price – that’s affordable and sustainable for everyone as well as our fragile Earth.

This is the future we’ve been waiting for, friends. The tools are FREE and they’re available NOW. If you’ve still got a lot more to share with others – and you can’t afford either the time or the money it takes to fly and drive all over the place all the time to share it – I’d love to help you get started collaborating fluidly with the people who are most important to you – in the areas that you’ve got crucial gifts to contribute. We need your gifts. Now.

Fall Session Madhatters Tea Parties Starting Monday – 1 Seat Left!

Thursday, September 23rd, 2010

I’ve had a last-minute cancellation, so if you’d like to join the Fall session of Hatters, let’s talk before Monday…

Using Interplay Strategies in Virtual Meetings To Bridge the Mind/Body/Spirit Split

Friday, May 28th, 2010

(c) 2010 Sara Harford, “How Far Down Is the Bottom?”

For me, one of the most enjoyable parts of this session of the Madhatters Tea Party Group Coaching Programs has been the participation of two different Interplay leaders as Madhatters, along with a crew of at least eight Interplay-trained Virtual Tea Partiers.

The Madhatters Virtual Tea Parties began with Gretchen Wegner leading and then, this week, we wound up the 6-week-program with the founder of Interplay, Cynthia Winton-Henry, leading the closing party.

Cynthia’s Virtual Tea Party explored the subject of “meeting” in virtual meetings, providing participants with a variety of opportunities to experience and reflect on what Cynthia calls “body wisdom.” She used slides, whiteboard participation, text chat, video cam, and music broadcast through the teleconferencing system to elicit and contain participants’ responses to images, sound, words, and both recorded and live video. It was an ambitious and thoroughly enjoyable first effort from a master of face-to-face whole body interaction.

In this rowdy debriefing conversation following the final session of the Spring Virtual Meeting Camp, Cynthia and Tom Carroll (of EvolutionaryLearning.com) and I explore some of the issues that come up when human beings try to squeeze ourselves into virtual meeting rooms. It’s hard for all of us – especially in the beginning of our transition into virtual meetings – not to allow the tools to worsen the mind/body/spirit split that western education systems trained into us.

However, as Cynthia’s party demonstrated, it’s not at all necessary for virtual meetings to make this split worse! In fact, as both Gretchen Wegner’s and Cynthia’s parties aptly demonstrated, when the meeting host/ess makes embodied presence one of the chief objectives of a virtual meeting, participatory strategies can actually create some unique bridging where bodies, minds and spirits experience joining in real-time at great physical distance from one another. And, the research shows more and more that when multi-level connections are made or refreshed – at a distance – people experience a renewed sense of commitment to and responsibility for projects and teams they’ve signed onto.

This is exciting stuff to me!  I look forward to hosting some guest posts very shortly from Cynthia, Gretchen, and others from the global Interplay community. They have much to share with all of us who aspire to effective use of online meetings, web conferencing, and even 3D meeting technologies!

PLEASE NOTE: Because Cynthia is such a wild-and-crazy woman, she moves around quite a bit as she speaks. So, be prepared: as you watch this vid, you will experience a less-than-fully-detailed representation of her face at various times during the recording. Personally, I love the way the video alternates between a recognizable image of Cynthia and a kind of nutty pixel-headed avatar image. Very Madhatter-ish!

Bringing the Whole Body/Mind into Virtual Meeting Rooms – The Madhatters Tea Party – Facilitator Review #2

Thursday, April 29th, 2010

The Madhatters Virtual Tea Party #2, was another wild ride for the Madhatters and their friends, fans, and followers. It was hosted by the inimitable Gretchen Wegner – Interplay leader, academic coach, blogger, and inventor of MuseCubes.

I admire Gretchen’s commitment to bringing the whole body/mind into even the most intellectual of human pursuits – like writing and other academic pursuits.

I also admire her commitment to keeping play at the front of the mind.

It’s been my personal experience that these two commitments yield work experiences that provide human beings with deep satisfaction – not just paychecks. And, when work enables human beings both to express the skills we have mastered and to experience our fathomless human creativity, then it becomes the highest expression of our humanity. While also producing something of value.

Gretchen’s Virtual Tea Party gave participants an opportunity to see, hear, and begin to imagine a whole new range of possibilities for using live, real-time virtual meeting rooms to faciliate whole body/mind interaction – at a distance. It was a fabulous first-time demonstration of Gretchen’s potential for adding authentic telepresence to her skill pack.

Here’s a recording of a video chat that Gretchen, Tom Carroll of EvolutionaryLearning.com, and I had Thursday, April 29th, as we debriefed our experiences and talked through some of the background issues Gretchen found herself dealing with during the party. We talked for a little over 28 minutes. As I did last week, I’m posting the recording here in the hope that it provides some additional value to participants in the 6-Week Virtual Meeting Camp - and to anyone else who’s lurking in the shadows, peeking through our Virtual Tea Party windows, listening for tips and tricks you can use to improve your virtual meetings.

As always, I welcome your comments below, anytime you’d like to contribute to this conversation…

The Language and Culture of Virtual Meetings – The Madhatters Tea Party Launch

Friday, April 23rd, 2010

Opening day of the Madhatters Tea Party 6-Week Virtual Meeting Camp went just about as I’d imagined it would. Wild. Crazy. Full of surprises. And a little on the chaotic side for the first 15-20 minutes.

How else would you expect things to go with a gang of mostly inexperienced virtual meeters, coming from a dozen different frames of reference, with wide-ranging computer literacy, using both PC and Macintosh computers, and connecting through a free teleconferencing line and a full-featured multi-media virtual meeting room at the same time? And did I say most of them were middle-aged women?

As the Madhatter of Madhatters, I was utterly delighted by the whole event! It was the quintessential Virtual Madhatters Tea Party!

When it was over, participants’ feedback reflected various levels of cognitive overload … and excitement …and curiosity …and a desire for more!

I had a debriefing conversation about the first Madhatters Tea Party today with my colleague, friend, and former client, Tom Carroll, founder of EvolutionaryLearning.com.

Tom’s lifetime of research mapping human excellence and designing strategies to rapidly transfer that excellence from one human to another (and another and another…) has inspired me since we met a decade ago in Austin, Texas. When I first met Tom, he was a Senior Performance Consultant at International SEMATECH where he and his colleague, Mike Bown, helped semiconductor engineering and wafer fabrication teams make the most of their full human capacities in a high pressure, multi-company, multi-cultural consortium whose mission was to ensure that the US get ahead – and stay ahead – of the rest of the world in the development of semiconductor technologies.

These days, Tom has moved into his own consulting practice where he continues to research and test ways to help human beings perform better, faster, and cheaper in a variety of industries where the competition is tough and stakes are high.

At my request, Tom was a participant/observer during the first Madhatters Tea Party and I’ve asked him to continue observing. I’ll be publishing a series of our “behind the scenes” debriefing conversations here on the blog to help the Madhatters and the Virtual Tea Partiers – and anyone else who’s interested – get some background context for the experience-based-learning they’re doing.

I hope you find  something useful for yourself in this dialogue and, as always, I’m interested in your thoughts and feelings. Please feel free to comment below.

This first conversation is focused on Tom’s perceptions about the Virtual Tea Party and explores some of my assumptions about the language and culture of virtual meetings. Out of my training in educational psychology and anthropology, my personal experience teaching ESL and cross-cultural communication, and my research and testing of hundreds of virtual meeting technologies over the last three years, I have come to believe that immersing people in a learning experience that is both safe and serious is the only sound way to help human beings quickly build the literacy and fluency each of us needs in order to make the most of new, online meeting tools.

In this economy, the stakes couldn’t be higher – particularly for independent business people with high-value services to sell.

I’m completely convinced that once we understand how to use them, virtual meetings can allow teachers, trainers, coaches and consultants to lower costs while providing more and better service.

Give a listen. And by all means, feel free to share what you think…

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